Pet Valu Reviews

Return Policy Overview

Pet Valu offers a return policy that allows customers to return products under specific conditions:

General Return Conditions

• Unopened Products: Refunds are available for unopened items returned in their original packaging with a receipt within 60 days of purchase.
• Opened Products: Items that have been opened or returned without a receipt can be exchanged or refunded as a store gift card.

In-Store Returns

• Both in-store and online purchases can be returned to a local store for a refund. To process the return, bring:
  • The debit/credit card used for the purchase
  • The in-store receipt or shipping confirmation email

Shipping Charges

• Shipping charges are generally non-refundable, unless the return is due to an error made by Pet Valu.

Exceptions

• Certain items, such as clearance items and live animals, are not eligible for returns.

For any further inquiries, contacting customer service is recommended.

Here are the top 10 alternatives to Pet Valu:

1. Chewy: An online retailer of pet food and other pet-related products.
2. Petco: A health and wellness company that specializes in enhancing the lives of pets.
3. Rosewood: A distributor of pet products for dogs, cats, aquatic animals, birds, and more.
4. Terra Canis: A provider of pet supplies.
5. Pet Supplies Plus: A retail company offering a wide range of pet products.
6. Petsmart: A leading pet retailer offering services and solutions for the lifetime needs of pets.
7. Petsense: A small-box pet specialty supply retailer.
8. Petland: A global leader in the pet retail industry.
9. Woof Gang Bakery: A leader in the pet franchise industry providing the very best in pet care.
10. Hollywood Feed: A natural and holistic pet specialty retail store.

Each of these alternatives offers a unique range of products and services for pet owners. It's always a good idea to compare prices, product range, and customer reviews before making a purchase. Happy shopping!

To open an account on petvalu.com, follow these steps:

1. Visit the petvalu.com website.
2. Click on "Your Account" at the top of the page.
3. Click on "Sign in". A new window will pop up.
4. Click on "Forgot Password" and enter your email address.
5. A new temporary password will be sent to your email address, along with reset password instructions.

After these steps, the account should be accessible. If there are items in the cart from a previous session, they will be merged with the current session. Enjoy shopping for pet supplies!

Petvalu.com offers a variety of pricing options for their products and services. The cost of pet care services such as grooming can vary by location, but some example prices include a Beagle bath for around $30, while grooming services may cost about $60. For larger breeds like German Shepherds or Golden Retrievers, bath prices can be around $50-55, with grooming estimates of $65. Additionally, the store provides a self-service dog wash for $10. It's important to note that these prices are estimates and may differ based on the specific store location and the services required. Petvalu.com also offers a range of products, with prices that aim to be competitive and provide value to the customers. The company's financial reports indicate a growth in revenue and a positive outlook for the future, suggesting a stable pricing strategy that could benefit consumers looking for quality pet products and services at reasonable costs.

Petvalu.com accepts a variety of payment methods for online purchases, including Visa, Mastercard, American Express, and Apple Pay. Additionally, customers have the option to order online and pick up and pay in-store, providing flexibility and convenience for their shopping experience. This service allows customers to browse and select products online and then visit a local store to complete the transaction, ensuring satisfaction with their purchases before payment.

Petvalu.com is recognized for its self-serve dog wash stations, where customers can find everything needed to clean and freshen up their pets. The company also offers grooming services in full-service salons, providing a personalized experience for pets. For those interested in adding a new pet to their family, Petvalu.com supports pet adoption in partnership with local rescues. Additionally, they provide options for a biologically appropriate raw diet with their frozen raw food offerings. The Performatrin brand, sold exclusively at Pet Valu, includes a range of products like Performatrin Prime, Performatrin Naturals, Performatrin Ultra, and Performatrin Ultra Limited, catering to various dietary needs and life stages of pets..

Petvalu.com offers a return policy where customers can receive a refund for unopened products returned in their original packaging with a receipt within 60 days of purchase. Products returned opened or without a receipt can be exchanged or refunded for a store gift card. Online and in-store purchases can be returned to a local store for a refund. Shipping charges are non-refundable unless an error was made by Pet Valu. For the shipping policy, Pet Valu ships Monday to Friday, excluding statutory holidays, to all provinces except Nunavut, Northwest Territories, Yukon, and some additional postal codes. Orders received by 10:30 AM local time are usually shipped the same day, subject to order volume and warehouse availability. Orders placed after Friday at 10:30 AM local time will ship the following Monday. There is free shipping on orders over $49, and a flat rate of $4.99 for ground shipping on orders under $49. Express shipping options are available at additional costs.